Frequently Asked Questions (FAQ)
GuestSays.com is a platform designed to collect and showcase customer reviews and feedback for businesses, helping potential customers make informed decisions based on real experiences.
To leave a review, simply search for the business or service you’d like to review on our platform, click on the "Write a Review" button, and provide your honest feedback.
Yes, GuestSays.com is completely free for customers to leave reviews and read feedback about businesses.
Yes, businesses can respond to reviews to engage with customers and address any concerns or thank them for their positive feedback.
You can search for businesses by entering their name or category in the search bar at the top of the homepage. You can also browse by industry or location.
To edit or delete your review, visit the review page and select the “Edit” or “Delete” option next to your review. You will need to be logged into your account to make changes.
We use a combination of user verification methods and AI-powered algorithms to detect fake reviews and ensure that all reviews are legitimate.
No, all reviews require a verified email address to ensure authenticity and accountability. However, your personal details (other than your name) are not shared publicly.
If you believe a review is fake or violates our guidelines, click on the “Report” button next to the review. Our team will investigate the issue.
Any business, service, or product can be reviewed on GuestSays.com. Whether you're a small local business or a large corporation, we provide a platform to share customer experiences.
Yes, GuestSays.com allows you to leave reviews for any product or service, whether you purchased it in-store or online.
Reviews are rated on a 1 to 5-star scale. The overall rating is calculated based on the average of all individual reviews for that business.
Businesses are not allowed to offer incentives (such as discounts or free products) for reviews, as we strive for unbiased and authentic feedback from customers.
GuestSays.com uses a robust review verification process to ensure that all reviews come from genuine customers. Additionally, businesses can respond to reviews, promoting transparency.
Be as specific as possible about your experience. Include details about what you liked, what could be improved, and whether you would recommend the business to others.
You can only leave one review per business per purchase. However, if you have different experiences, you can update your review at any time.
Currently, GuestSays.com is accessible via web browsers on any device, but we’re working on releasing a mobile app for easier access in the future.
Businesses can apply for verification by providing proof of legitimacy (such as business registration or official documents). Once verified, a “Verified Business” badge will appear next to their profile.
When a business responds to your review, you’ll receive a notification. You can then decide if you'd like to continue the conversation or update your review based on their response.
Yes, you can easily share your reviews on platforms like Facebook, Twitter, and LinkedIn using the sharing buttons available on the review page.
We take your privacy seriously. We will never share your personal information without your consent. You can review our full privacy policy for more details.
If you need assistance, you can reach out to our support team by clicking on the "Contact Us" link at the bottom of the website or by emailing us at support@guestsays.com
